Privacy Policy

I. Scope of Application, Operators and Core Principles

1.1 This Privacy Policy explains how the FoxDub extension, website and related services handle personal information for subtitle dubbing, live translation, account access, benefit inquiries, purchases and support. Independent content platforms and payment providers also apply their own privacy rules to their services.

1.2 "FoxDub" and "we" in this Privacy Policy refer to the operator of FoxDub services. The explanations of personal information processing and protection obligations in this Agreement apply to the products and associated services we provide.

1.3 We adhere to the principles of clear purpose, necessary scope, information transparency and restricted permissions. To complete the functions you choose, corresponding subtitles, audio and necessary account information may be processed, but this does not grant us the right to arbitrarily use your viewing content. We do not sell your subtitles, audio, personal information or viewing records, nor do we use this data for targeted advertising, credit assessment or commercial profiling unrelated to the selected functions.

1.4 Reading this Agreement, installing the extension or logging into an account does not separately constitute blanket consent for all sensitive information, independent processing by third parties or cross-border transfers. Where separate consent, additional notification or other specific procedures are required by law, they must be completed prior to the relevant processing occurring. We cannot deem such procedures to have been completed solely based on the general wording of this Agreement.

II. Subtitles, Page and Media Information

2.1 To obtain subtitles and provide synchronized dubbing, the extension reads relevant subtitles, video identifiers, titles, pages, or subtitle addresses and playback status. Some necessary page information may be read before starting dubbing to identify available subtitles; this information shall not be used to create browsing records unrelated to the service.

2.2 Subtitle and page content may contain names, contact information, health or financial information, statements by third parties and confidential materials. Please ensure lawful processing first. We do not uniformly classify originally publicly broadcast content as "containing no personal information," nor do we interpret your initiation operation as consent by all persons appearing or speaking for unrelated uses.

III. Tab Audio and Real-time Recognition

3.1 After you actively start simultaneous translation, the service processes audio from the selected tab for recognition, translation, and generation of subtitles and optional dubbing. This feature does not use microphone or camera as input sources. Stopping recognition stops subsequent audio collection but does not automatically withdraw already completed processing.

3.2 Tab audio sources may include sounds from videos, courses, live streams, other participants in meetings, and notification sounds emitted from the same tab; it is not a guarantee of "only listening to the host and not processing any other sounds." When using private meetings or sensitive content, you should obtain the necessary authorizations and understand that relevant statements may enter cloud processing. We do not provide commitments regarding the authorization or tool usage of covert eavesdropping.

IV. Accounts, Verification and Security Credentials

4.1 Registration, login, and password recovery require processing email, verification codes, necessary account verification information, and request information, for verifying ownership, restoring access, and preventing abuse. Sending verification code emails requires necessary email delivery services to process email and message content. Please properly protect passwords and verification codes and do not provide them to unrelated persons.

V. Devices, Preferences, and Usage Records

5.1 We process necessary device identifiers, login status, usage times and consumed duration for account management, benefit inquiries, billing and dispute review. Language, voice, subtitle display and playback preferences support your chosen experience and are not used for unrelated advertising profiles. The history available on a page does not determine the retention period for all records.

VI. Purchases, Orders, Renewals and Customer Service Information

6.1 When purchasing services, we process account, product, amount, currency, order, payment, subscription, delivery, and refund information to complete transactions and handle related issues. Payment institutions may provide necessary payer information and transaction proof; this information should be limited to necessary purposes such as transaction verification.

6.2 Complete bank card numbers, card security codes, and payment institution login passwords are typically processed by the payment institution on its own pages; FoxDub does not require you to input them into this service page. The transaction information we receive shall not be made public, nor should it be concatenated with subtitle text to infer personal consumption preferences.

6.3 Customer service may receive problem descriptions, order numbers, screenshots, logs, and contact information you voluntarily provide, for the purpose of handling faults, refunds, complaints, and requests regarding personal information rights. Please obscure unrelated personal information first; support staff shall not require you to publicly post complete subtitles, private meeting records, or passwords. When specific content needs to be read to assist in troubleshooting, the scope shall be explained and applicable permission obtained.

6.4 Requester identity verification shall be commensurate with risk. For sensitive account data or deletion requests, we may need to verify email control and order ownership; for general functional inquiries, collecting additional identification documents shall not be mandatory. Complaints and feedback shall not be automatically repurposed for advertising, user review promotion, or general model training.

VII. Purposes of Processing and Impact of Refusal to Provide

7.1 Subtitles and audio are used for your selected recognition, translation, dubbing, and display; account information is used for verification; device and usage records are used for account management and billing; orders and customer service information are used for delivery and issue handling. We shall only process information within clear and necessary purposes and shall not expand collection simply because it is obtainable.

7.2 Refusing email or account verification may prevent registration, login, querying of one's own rights, or use of functions requiring authentication; refusing tab audio permissions will cause real-time identification to fail, but this shall not compel you to enable the microphone; refusing to submit subtitles or voice to the cloud will prevent completion of corresponding online identification, translation, or synthesis. You may choose not to submit materials that are not necessary for operation.

7.3 Involving contract performance, statutory obligations, valid consent, or other bases recognized by applicable law, we shall determine the basis for processing according to specific scenarios. Consent for one purpose shall not be infinitely extended to all purposes; withdrawing consent for a non-essential purpose shall not affect other necessary processing based on existing legal grounds, nor shall it become a reason for refusing to provide unrelated basic services.

VIII. Local Storage, Cookies and Temporary Content

8.1 Necessary storage and Cookies in browsers are used to maintain login, save language and theme preferences, remember settings, and restore operations. You can clear these contents in your browser, after which you may need to log in again or set preferences. Clearing local data does not mean order or other service records have been deleted.

8.2 The current official website does not use ad tracking scripts or cross-site Cookies for advertising. To run services and ensure security, necessary network and access records may still be processed. When adding non-essential analysis or tracking purposes, notification shall be made in accordance with the law and required choices provided.

IX. Service Records and Related Content

9.1 To provide translation and dubbing, handle faults, or ensure security, some subtitles, translations, or synthesized speech may be included in necessary service records. Such information should be restricted in access and use and not used for unrelated marketing. We do not promise that all content is stored only on your device, nor do we promise immediate deletion of all records upon stopping use; you can apply for verification or deletion in accordance with the law.

X. Retention Periods, Deletion and Backups

10.1 Retention shall follow the principle of the shortest period necessary to achieve explicit purposes; where legally required, transaction disputes, and security events genuinely necessitate it, corresponding ranges of data may be retained. We do not interpret “improving services” as retaining all subtitles, audio, and account information indefinitely, nor do we treat “user has not requested deletion” as the sole reason for permanently retaining unrelated content.

10.2 Payment, refund, subscription, benefit ledgers, and dispute evidence may be retained in accordance with tax, audit, cybersecurity, or transaction rule requirements. Retention shall be limited to fields and timeframes necessary for legal or dispute purposes; one cannot use the reason of retaining payment evidence to simultaneously retain all private subtitles. Upon expiration, data shall be deleted or effectively anonymized; anonymization shall not merely refer to replacing an account number with another number that can still be reverse-looked up.

10.3 There may be reasonable delays in data deletion for backups and independent providers. For information that must be retained by law or is technically difficult to delete immediately, inappropriate processing other than storage and necessary protection shall cease, and reasons and scope shall be explained. Backup restoration shall prevent data that has already been deleted from re-entering general use; we do not indefinitely extend executable deletion operations by citing “backups may exist.”

XI. Sharing, Disclosure, Human Access and Training Boundaries

11.1 Your subtitles, audio, translations, and account information are not sold to advertising platforms, data brokers, or other information resellers, and are not used for personalized advertising, loan eligibility, or credit judgments. Transmission to necessary providers to provide selected recognition, translation, synthesis, login, or payment services is distinct from selling or arbitrary disclosure; recipients, fields, and purposes shall be strictly limited.

11.2 We do not use your subtitles, original audio, translations, private meeting content, payment details or support materials to train general-purpose AI models without authorization. Processing content for a current feature does not grant permission for other uses. New uses require any notice and consent required by law.

11.3 Ordinary use does not authorize staff to arbitrarily review subtitles or listen to synthesized audio. Human access shall be limited to specific materials explicitly requested for processing, security incidents necessitating such access, obligations required by law, or applicable compliance internal operations, with control over participating personnel and scope. Necessary diagnostics shall not be disguised as a means to evaluate private viewing habits, disseminate personal content, or create promotional case studies.

11.4 When providing information to competent authorities as required by law, the authority, necessary scope, and procedures of the request shall be verified. Except in circumstances where legal restrictions prohibit notification, appropriate explanations shall be provided. In the event of merger, change of operating entity, or asset transfer, the actual recipient and its protection responsibilities shall be informed in accordance with the law; if the new entity changes the original purpose or requires re-consent by law, corresponding procedures shall be completed, and it cannot automatically inherit the right to arbitrarily use all historical content.

XII. Rights to Access, Correct, Copy and Delete

12.1 You may view membership status, AI duration, queryable usage, and your own orders through the existing product pages, and adjust language, voice tone, display, or playback options in Settings. If a page does not provide for a certain action, you may apply to access, copy, correct, supplement, delete, or restrict the processing of personal information that legally belongs to you through formal privacy request channels. We shall explain the scope of processing that can be performed, rather than refusing solely because there is no button on the interface at present.

12.2 Please provide your account email, the information category, approximate time and requested outcome. Full subtitles or sensitive identification documents are generally unnecessary. If we need further details to locate the information, submit them privately through the Support Center rather than posting private content publicly.

12.3 To prevent impersonation by others, we may implement reasonable identity verification; refusal to provide materials disproportionate to the risk of the request should not automatically result in the rejection of all rights. For matters involving others' privacy, statutory confidentiality obligations, payment disputes still being processed, or data that must be retained by law, we may restrict corresponding requests in accordance with the law, but shall explain the specific basis and alternative methods available.

12.4 Corrections shall be based on true circumstances and verifiable records, and cannot be used to forge charges, erase unsettled payable transactions, or obtain other users' account content through personal information rights requests. Conversely, reconciling accounts does not mean we have the right to permanently retain unrelated subtitles. Separably deletable content shall be handled independently, and deletion of all other information shall not be refused simply because one order needs to be retained.

XIII. Withdrawal of Consent, Cessation of Processing and Account Cancellation

13.1 You may control subsequent local processing by stopping dubbing and recognition, disabling specific features, revoking browser permissions, logging out of your account, or uninstalling extensions. For specific uses legally based on consent, you may withdraw such consent through formal channels; withdrawal does not affect the legality of processing previously conducted based on valid consent, nor does it automatically terminate necessary processing still based on contractual performance or statutory obligations.

13.2 The current product does not have a self-service automatic account cancellation button; account cancellation and related server deletion require application through confirmed customer service/privacy channels. Before cancellation, please process pending orders, save records you need, and separately confirm that auto-renewal has been cancelled. We shall not set unreasonable obstacles to cancellation; remaining paid benefits and dispute resolution shall follow effective order agreements and statutory rights.

13.3 The actual execution of cancellation and deletion shall cover associated accounts, devices, authentication, and content no longer necessary; ledgers required by law to be retained shall have their use restricted. Merely logging out, removing software, or clearing page cache does not indicate that the payment institution's subscription has been cancelled, server data has been deleted, or third-party copies have synchronized away. We shall inform you of the scope executed and necessary retention exceptions.

13.4 When requests involve services provided by independent third parties, we will provide assistance within our responsibilities. Payment accounts and materials managed by third parties themselves may need to be handled through their formal channels; this does not exempt us from responsibility for our own processing actions.

XIV. Security Measures and Incident Handling

14.1 We implement security protections commensurate with the nature and risk of information, restrict unauthorized access and use, and continuously improve protection measures. No network service can guarantee absolute security; this Agreement does not exclude our responsibility for information protection borne in accordance with the law.

14.2 In the event of or potential occurrence of personal information security incidents, we shall take loss-prevention, investigation, and remedial measures in accordance with legal requirements, report to competent authorities, and notify affected individuals where applicable, explaining the categories of information involved, possible impacts, measures taken, suggestions to reduce risks, and contact information. We shall not conceal substantive events that require notification by law due to concerns about reputation.

14.3 Please properly safeguard your device, email, and payment account, do not forward credentials, verification codes, or playback links containing private content to unrelated persons, and log out promptly and clear necessary local data after using shared devices. Your duty of care for security does not replace our obligation to protect; damages caused by product or operational faults shall be borne in accordance with facts and law.

XV. Minors, Policy Changes and Versions

15.1 This product is not specifically designed for children. Guardians should guide minors to control the provision of personal information and payment behavior; when processing personal information of minors under the age of fourteen, valid consent from guardians must be obtained in accordance with the law, and applicable special protections must be implemented. Upon learning that relevant information has been collected without meeting conditions, we shall verify and delete it in accordance with the law or take other corrective measures.

15.2 This is version 1.1 of the Privacy Policy, updated on 2026-10-18. Important matters must be explained clearly; hidden notices or preselected checkboxes must not be used to obtain invalid consent.

15.3 When new data categories are added, purposes are changed, new independent recipients are introduced, overseas regions are altered, or significant impacts on individual rights occur, the policy shall be updated first and highlighted in appropriate ways. Where re-obtaining consent is required by law, it shall be completed before the new processing begins. Users continuing to read, merely installing updates, or failing to discover announcements in time shall not be automatically deemed to have authorized all new uses.

15.4 This policy is available in multiple languages. Changing the language does not change your personal information rights. Differences between translations must be resolved according to applicable law and their intended meaning, and must not be used to restrict rights that cannot lawfully be excluded.